Right to return and cancel your order

For products which are sent via courier (maximum size 75x105 cm) the return cost is 49 SEK, and you can buy a returns label by -clicking here-. For larger products the return cost is 395 SEK. To return these products, you have to contact customer services.

You don’t need to notify us that you are returning a product - simply send it to us. If the product’s wrapping is missing we have the right to reduce the value of the refund. (It takes time for us to restore the products to a saleable condition.) Remember to package your consignment well to avoid damages in transit. As soon as we have received your returned product we will refund you within 20 days, to the bank account you have designated.

Return address:
BGA.SE
Utmarksvägen 2
802 91 Gävle
Sweden

If the products are unopened you will receive the entire sum (including the postage you paid when you ordered). If the products are opened or not in a new condition, we have the right to retain some of the refund to compensate for the loss in value.