Customer service

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If you have questions about a product or want to know more, you're very welcome to contact our expert customer services. We're always happy to answer your questions. Whether via chat, email or phone!

We recommend that you contact us via chat to get the fastest possible answer to your enquiry. You'll find the pink chat box in the lower right-hand corner. 

Contact Form
We usually answer all questions within 24-48 hours. 

 

 




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Under Frequently Asked Questions, you'll find answers to the questions we frequently get asked.

For the fastest answer - Contact us via our live chat, where we can always help you straight away.
To contact us via chat, click on the pink chat box in the lower right-hand corner.
We're available via chat -
Mondays - Thursdays: 07:00 - 22:00
Fridays: 07:00 - 17:00
Sundays: 13:30 - 22:00

How can I report a faulty item?

Contact us via our chat or via our contact form, and let us know which product is faulty, as well as the order number. You must also attach a picture of the damage.

Email:
Info@bgastore.ie

Phone:
076 888 50 13

Phone opening hours:
Weekdays 07:00 - 17:00